Shipping policy
Shipping Policy
Thank you for shopping with us! Below is our complete shipping policy to ensure a smooth and transparent experience for our customers.
Order Processing Time
All orders are processed within 5–7 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Time
Delivery times may vary depending on your location:
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Local Orders: 3–7 business days
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International Orders: 7–15 business days
Please note that delays may occur due to customs, weather conditions, or high demand periods.
Shipping Charges
Shipping costs are calculated at checkout based on your location and order size. We may offer free shipping promotions from time to time.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your shipment in real-time.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is delayed or lost, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.
Customs & Duties (International Orders)
International customers may be required to pay customs fees, import duties, or taxes. These charges are the responsibility of the customer.
Contact Us
If you have any questions about your order or shipping, feel free to contact our support team.
Thank you for choosing our store! We appreciate your trust and support.